Powered by a proprietary Virtual Management Operating System (VMOS) along with Nokē Smart Entry, the city of Hoover welcomes a new self-storage asset to the community.
Hoover, AL – January 5th, 2023 – Hoover residents can now step into the future of self-storage at their local StoreEase facility. Located at 2175 AL- Hwy 150, StoreEase is the first Smart Storage™ facility of its kind in the area. Utilizing StoreEase’s state-the-art technology to deliver greater customer service and convenience, the facility also features Nokē Smart Entry System to enhance security.
Owned by Liberty Investment Properties in Orlando, FL, the facility is the latest installment of many more partnerships with StoreEase Virtual Management.
“We couldn’t be prouder of this investment into the Hoover community. For over 32 years, we’ve owned and operated facilities and StoreEase Hoover is leading the way forward within our industry. The high-tech facility, paired with the high caliber of the StoreEase operational team, is truly something special.”
– Adam Mikkelson, CEO of Liberty Investment Properties
A Customer-First Approach, Virtually:
Unlike traditional self-storage facilities burdened with staff shortages, limited hours, and antiquated features, StoreEase Hoover is outfitted with the latest technology to deliver a greater customer experience. By utilizing StoreEase’s proprietary hardware and software, coined Virtual Management Operating System (VMOS), professional and helpful managers have proactive abilities to greet customers and are readily available to serve.
Upon arriving at the facility, customers are welcomed by highly skilled managers. Customers can use the front office via Store Ease’s Virtual Counter to rent a unit. Alternatively, customers can seek assistance from the comfort of their vehicle via the Virtual Drive-In. The on-site hardware provides real-time interaction with a live person in a crystal-clear format. The high definition of this platform is incredibly efficient and provides an invaluable experience for customers.
“For our team, taking care of our customers is where we start. We deliver the best experience in every channel a customer seeks to do business with us. To do that at a high level, you must marry great technology with extraordinary humans to deliver elite service.”
– Josh Boyd, CEO StoreEase Virtual Management
Boasting 569 units and over 90,000 square feet, the facility also features a unique bi-level design to improve customer access dramatically. All units are located on the ground floor, eliminating the need for an elevator and ensuring easy and convenient access.
Finally, with Nokē Smart Entry, losing keys is a thing of the past. Utilizing encrypted technology and secure access points, customers can now enjoy the convenience of using smart devices to access their units via their smart phones or watches. Features like digital key sharing, access activity reports, and thermal sensors inside units are ways StoreEase adds to customer convenience and security.
Institutional Quality:
StoreEase Hoover is the first property in the area to feature an institutional quality building combined with an operating model that doesn’t require a physical manager on-site.
“The team at StoreEase Hoover engaged with the City of Hoover to create an aesthetic masterpiece that blends in exceptionally well with the surrounding community. The mutual commitment between our two teams to create a state-of-the-art, next generation storage facility sets a new benchmark in success for how the design-build process should work for all industries.”
– John Lyda, Hoover City Council President
StoreEase partners with all its third-party partners to build and acquire properties so they can be managed virtually. The combination of building aesthetics, technology, and greater service is a win- win- win for residents, city officials, and owners.
“This property and our strong initial lease-up demonstrate the ability for our Virtual Management model to deliver a better customer experience than our more entrenched competitors in the area. Like all facilities in our portfolio, this is ground zero for how institutional investors and the industry will concurrently address the delivery of greater customer service and revenues while reducing expenses. StoreEase is grateful to be leading the way with innovation that puts our customers first,” said Boyd.
About StoreEase Virtual Management®: StoreEase is an institutionally backed third-party management and SaaS company dedicated to improving operational performance and customer experience at self-storage properties. Through a proprietary technology platform, StoreEase delivers Virtual Managers® to customer endpoints to overcome the traditional self-storage operating model limitations and costs requiring physical managers on-site. StoreEase currently manages over 1.5 NRSF in 13 states and continues its national expansion.
