Managing accounts receivable is a critical aspect of self-storage operations. When tenants fall behind on payments, facilities face increasing risks of revenue loss and the time-consuming and unprofitable auction process.
But following up with delinquent tenants is also time-consuming and costly for owners. Building emails, sending them to the right people, and resolving each tenant’s balance keep operators from focusing on other parts of the business.
White Label Storage is always working on new ways to help self-storage facilities run more efficiently and profitably, so they have launched a solution for delinquent payments.
Introducing QuickLink Collections
Removing Friction in Collections
QuickLink Collections is a new feature built and integrated into White Label Storage’s tenant communications. It searches tenant databases, identifies delinquent accounts, and sends follow-up emails and text messages to each tenant.
What’s unique about QuickLink isn’t the automated follow-up—most facility management software products already include this feature. The real value lies in its streamlined checkout experience, designed to resemble a modern e-commerce experience.
Instead of requiring tenants to log into their accounts, QuickLink provides a unique link that lets them enter payment details and settle their accounts with a few clicks.
Delinquency can be impossible to reign if it’s not addressed quickly, so eliminating friction is critical to recovering revenue. QuickLink Collections is a tool that does just that.
“We’re focused on making owners’ lives easier and helping their businesses run better. Technology is a fundamental part of how we make that mission a reality,” said Peter Smyth, White Label Storage’s Co-Founder.
“This combination of automation and improved payment experience can help facilities recover more delinquent revenue, avoid going to auction, and maintain occupancy levels.”
Visit the White Label Storage website to learn more about how they help facilities optimize their revenue.
