{"id":10248,"date":"2025-10-27T11:16:03","date_gmt":"2025-10-27T11:16:03","guid":{"rendered":"https:\/\/listselfstorage.com\/us\/industry-insights\/?p=10248"},"modified":"2026-02-13T10:13:13","modified_gmt":"2026-02-13T10:13:13","slug":"how-packer-storage-scaled-from-two-facilities-to-seven-raised-revenue-portfolio-wide","status":"publish","type":"post","link":"https:\/\/listselfstorage.com\/us\/industry-insights\/how-packer-storage-scaled-from-two-facilities-to-seven-raised-revenue-portfolio-wide\/","title":{"rendered":"How Packer Storage Scaled from Two Facilities to Seven &#038; Raised Revenue Portfolio-Wide"},"content":{"rendered":"<p><!-- VideographyWP Plugin Message: Automatic video embedding prevented by plugin options. --><br \/>\n<img loading=\"lazy\" class=\"size-full wp-image-10250 aligncenter\" src=\"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-content\/uploads\/2025\/10\/Packer-Storage_Feature-Image.png\" alt=\"\" width=\"2006\" height=\"1302\" srcset=\"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-content\/uploads\/2025\/10\/Packer-Storage_Feature-Image.png 2006w, https:\/\/listselfstorage.com\/us\/industry-insights\/wp-content\/uploads\/2025\/10\/Packer-Storage_Feature-Image-1536x997.png 1536w\" sizes=\"(max-width: 2006px) 100vw, 2006px\" \/><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Adding new facilities to your portfolio is always exciting, but your operations need to be able to keep up.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">For Packer Storage, growth came with familiar operational challenges: limited staff capacity, inconsistent site operations from new facilities, and the complexity of modernizing and managing multiple facilities at the same time.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">The in-house team at Packer Storage did great work managing two facilities, but as the business started acquiring more sites, that model didn\u2019t scale. The owner had acquisition opportunities he wanted to capitalize on, so he hired White Label Storage to bring his new facilities to market and maximize their revenue potential.<\/span><\/span><\/span><\/p>\n<blockquote><p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">I wouldn\u2019t be able to onboard the facilities that I have without a support system. White Label Storage has been that support system.\u201d<br \/>\n<\/span><\/span><\/span><span style=\"color: #222222;\">\u2014 <em><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Sam Torvinen, Owner, Packer Storage<\/span><\/span><\/em><\/span><\/p><\/blockquote>\n<p><a href=\"https:\/\/www.whitelabelstorage.com\/case-studies\/packer-storage-portfolio\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"aligncenter wp-image-10249 size-full\" src=\"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-content\/uploads\/2025\/10\/Packer-Storage-Blog-CTA.png\" alt=\"\" width=\"1500\" height=\"520\" \/><\/a><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: large;\"><b>The Challenge: Bringing New Facilities Online<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">In 2024, Packer Storage began expanding its portfolio of facilities. The company added two facilities in 2024 and then added four more in 2025. But with each new acquisition came the same set of challenges self storage owners across the country face when expanding:<\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Limited bandwidth:<\/b> The in-house team didn\u2019t have the capacity to take on new facilities. Hiring and training new staff would be a huge time and resource investment.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Inconsistent operations:<\/b> Every facility had its own systems, processes, and levels of technology.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Marketing complexity:<\/b> Setting up marketing campaigns and local SEO requires expertise that Packer Storage didn\u2019t have internally.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Manual processes:<\/b> Several facilities still relied on paper leases and on-site payments, so transitioning these properties into a facility management system was complex.<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Sam wanted to act as an asset manager who managed his portfolio, rather than a site manager who handles the day-to-day operations. He didn\u2019t need more staff. He needed a scalable operational framework and a management team to execute it.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: large;\"><b>The Solution: Plug Into a Scalable Management System<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">To alleviate the operational burden and rapidly modernize his new facilities, Packer Storage partnered with White Label Storage. We immediately got to work implementing a remote management framework across his portfolio, built on technology, automation, and data-driven decisions about pricing, promotions, and marketing.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Every new Packer Storage facility was:<\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Seamlessly onboarded<\/b> into the White Label Storage tech stack, CRM, and reporting systems.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Digitized and modernized<\/b> with online rentals, automated billing, and centralized call center support.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Standardized<\/b> with proven SOPs to ensure consistency and tenant satisfaction.<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Optimized<\/b> through data-backed revenue management and local marketing strategies.<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Once the foundation was set, our team focused on maximizing performance across every site by launching targeted Google Ads, implementing ECRI (Existing Customer Rate Increases), and rolling out tenant protection programs portfolio-wide.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: large;\"><b>The Results: Consistent Growth, Simplified Operations<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">With White Label Storage as their operating partner, Packer Storage scaled <b>from two facilities to seven<\/b> without losing oversight or profitability.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: large;\"><b>Less Delinquency, Higher Revenue<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Many of the new facilities had high occupancy, but also high delinquency. As we implemented revenue management tactics, including automated collections, many of these tenants moved out and opened up new inventory. (We handled auctions whenever necessary.)<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">And perhaps most importantly, Sam gained back the one resource no owner can replace: time.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">He now focuses on growth and acquisitions while <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.listselfstorage.com\/us\/vendors\/profile\/White-Label-Storage\" target=\"_blank\" rel=\"noopener noreferrer\">White Label Storage<\/a><\/strong><\/span> handles day-to-day operations, marketing, and reporting.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><a href=\"https:\/\/www.whitelabelstorage.com\/case-studies\/packer-storage-portfolio\" target=\"_blank\" rel=\"noopener noreferrer\"><u><b>Download the full case study<\/b><\/u><\/a><b> to see all the key portfolio results as well as facility by facility numbers.<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><strong>Author<\/strong>: <strong>Zach Watson, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.listselfstorage.com\/us\/vendors\/profile\/White-Label-Storage\" target=\"_blank\" rel=\"noopener noreferrer\">White Label Storage<\/a><\/span><\/strong><\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Adding new facilities to your portfolio is always exciting, but your operations need to be able to keep up. For Packer Storage, growth came with familiar operational challenges: limited staff capacity, inconsistent site operations from new facilities, and the complexity of modernizing and managing multiple facilities at the same time. The in-house team at Packer Storage did great work managing two facilities, but as the business started acquiring more sites, that model didn\u2019t scale. The owner had acquisition opportunities he wanted to capitalize on, so he hired White Label Storage&hellip;<\/p>\n","protected":false},"author":13,"featured_media":10250,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[21],"tags":[],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts\/10248"}],"collection":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/comments?post=10248"}],"version-history":[{"count":2,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts\/10248\/revisions"}],"predecessor-version":[{"id":10255,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts\/10248\/revisions\/10255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/media\/10250"}],"wp:attachment":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/media?parent=10248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/categories?post=10248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/tags?post=10248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}