{"id":9681,"date":"2025-08-05T15:53:20","date_gmt":"2025-08-05T15:53:20","guid":{"rendered":"https:\/\/listselfstorage.com\/us\/industry-insights\/?p=9681"},"modified":"2025-08-13T15:59:28","modified_gmt":"2025-08-13T15:59:28","slug":"inland-devon-self-storage-surpasses-200-locations-expands-partnership-with-self-storage-manager-inc","status":"publish","type":"post","link":"https:\/\/listselfstorage.com\/us\/industry-insights\/inland-devon-self-storage-surpasses-200-locations-expands-partnership-with-self-storage-manager-inc\/","title":{"rendered":"Inland Devon Self Storage Surpasses 200 Locations, Expands Partnership with Self Storage Manager, Inc."},"content":{"rendered":"<p><!-- VideographyWP Plugin Message: Automatic video embedding prevented by plugin options. --><br \/>\n<img class=\"aligncenter\" src=\"https:\/\/mma.prnewswire.com\/media\/2743561\/SelfStorageManagerLogo.jpg?p=publish\" \/><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Self Storage Manager, Inc. (SSM), a leading provider of enterprise-level property management software for the self-storage industry, is proud to announce the continued expansion of its partnership with Inland Devon Self Storage. Devon, one of the country&#8217;s most prominent and fastest-growing self-storage operators, has now surpassed 200 facilities nationwide \u2014 all managed on the SSM platform.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">This milestone comes just three years after Devon implemented SSM across 90 properties, marking a period of rapid growth and deepened collaboration between the two companies. Today, the SSM platform supports Devon&#8217;s entire portfolio, including owned and third-party managed sites, enabling scalable operations, enterprise analytics, and best-in-class tenant experience.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">&#8220;Our growth wouldn&#8217;t be possible without the right technology partner behind us,&#8221; said Ken Nitzberg, CO-CEO of Inland Devon Self Storage. &#8220;As we&#8217;ve expanded from 90 to over 200 facilities, SSM has consistently delivered on reliability, customization, and support. Their team truly understands the operational demands of large storage operators \u2014 and they&#8217;ve been with us every step of the way.&#8221;<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">&#8220;Inland Devon Self Storage is a model for modern, tech-enabled storage operations,&#8221; said Kat Shenoy, Chairman and CEO of Self Storage Manager, Inc. &#8220;It&#8217;s been an honor to support their journey from 90 to 200+ sites. This partnership is a great example of how SSM can scale with fast-growing operators while remaining responsive to their unique needs.&#8221;<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Both companies credit their success to a shared commitment to innovation, flexibility, and service \u2014 key drivers as both organizations continue to expand in a highly competitive storage landscape.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: large;\"><b>About Inland Devon Self Storage<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Inland Devon Self Storage is one of the nation&#8217;s leading self-storage companies, with over 200 locations across 32 states. Founded in 1988, Devon provides affordable, secure, and accessible storage solutions for personal, commercial, student, and military needs. In addition to ownership and operations, Devon offers comprehensive third-party management services focused on marketing, revenue optimization, and customer experience. Learn more at <a href=\"http:\/\/www.devonselfstorage.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u><b>www.devonselfstorage.com<\/b><\/u><\/a>.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: large;\"><b>About Self Storage Manager, Inc.<\/b><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">For over 22 years, Self Storage Manager, Inc. has been a trusted technology partner to the self storage industry \u2013 delivering scalable, secure, and innovative software solutions for operator of all sizes. SSM provides a complete suite of tools designed to streamline operations, enhance tenant engagement, and support enterprise growth.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Key offerings include:<\/b><\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Self Storage Manager\u2122<\/b> \u2013 Enterprise-level property management software for single and multi-facility operators<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Online Rentals &amp; Reservations<\/b> \u2013 Includes electronic signature and secure digital lease storage<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Call Center Module<\/b> \u2013 Designed for managing inquiries, reservations, and rentals; integrates with leading phone systems<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Call Tracker<\/b> \u2013 Monitors call recordings and tracks key performance metrics like lead-to-rental conversion, cost per lead, and ROI on marketing campaigns<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>IVR Payment Module<\/b> \u2013 Enables tenants to make payments by phone using interactive voice response<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>SSM Text Messenger<\/b> \u2013 Cloud-based tool for automated payment reminders and past-due alerts, reducing manual collection efforts<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Customer Portal<\/b> \u2013 Empowers tenants to make payments, manage autopay, schedule move-outs, and update contact information<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Mobile Site Walk<\/b>-Through &amp; Work Order Management \u2013 Android-based tools for lock checks, unit notes, maintenance tracking, and more<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Power BI Integration<\/b> \u2013 Provides advanced analytics with dozens of customizable dashboards developed with input from large operators<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>Advanced API Integrations<\/b> \u2013 Connects with website providers, call centers, revenue management systems, gate providers, insurance companies, and lead aggregators<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>24\/7 Customer Support<\/b> \u2013 Includes a dedicated team and project manager for large operator implementations, along with regular software upgrades<\/span><\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Self Storage Manager is trusted by single and multi-facility operators across North America, South America, Europe, and the Asia-Pacific region.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">For more information, visit <a href=\"http:\/\/www.selfstoragemanager.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u><b>www.selfstoragemanager.com<\/b><\/u><\/a>, call 800-469-1740 Ext. 1, or email <a href=\"mailto:sales@selfstoragemanager.com\" target=\"_blank\" rel=\"noopener noreferrer\"><u><b>sales@selfstoragemanager.com<\/b><\/u><\/a>.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><i><u><b>Media Contact<\/b><\/u><\/i><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\"><b>John Rohan<\/b>, Self Storage Manager, Inc., 1 800-469-1740 1, <a href=\"mailto:sales@selfstoragemanager.com\" target=\"_blank\" rel=\"noopener noreferrer\"><u><b>sales@selfstoragemanager.com<\/b><\/u><\/a>, <a href=\"http:\/\/www.selfstoragemanager.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u><b>www.selfstoragemanager.com<\/b><\/u><\/a><\/span><\/span><\/span><\/p>\n<p><a href=\"https:\/\/www.prweb.com\/releases\/inland-devon-self-storage-surpasses-200-locations-expands-partnership-with-self-storage-manager-inc-302521231.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #222222;\"><span style=\"font-family: Lato, Helvetica Neue, Arial, Helvetica, sans-serif;\"><span style=\"font-size: medium;\">Source<\/span><\/span><\/span><\/strong><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Self Storage Manager, Inc. (SSM), a leading provider of enterprise-level property management software for the self-storage industry, is proud to announce the continued expansion of its partnership with Inland Devon Self Storage. Devon, one of the country&#8217;s most prominent and fastest-growing self-storage operators, has now surpassed 200 facilities nationwide \u2014 all managed on the SSM platform. This milestone comes just three years after Devon implemented SSM across 90 properties, marking a period of rapid growth and deepened collaboration between the two companies. Today, the SSM platform supports Devon&#8217;s entire portfolio,&hellip;<\/p>\n","protected":false},"author":13,"featured_media":9682,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[56],"tags":[],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts\/9681"}],"collection":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/comments?post=9681"}],"version-history":[{"count":1,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts\/9681\/revisions"}],"predecessor-version":[{"id":9683,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/posts\/9681\/revisions\/9683"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/media\/9682"}],"wp:attachment":[{"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/media?parent=9681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/categories?post=9681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/listselfstorage.com\/us\/industry-insights\/wp-json\/wp\/v2\/tags?post=9681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}