StoreEase announces the launch of their cutting-edge Virtual Technology Platform as a software-as-a-service (SaaS) to complement its existing third-party management service. This new offering provides a White Label Solution for self-storage operators to revolutionize their existing management platforms. Pre-announcement StoreEase has procured multiple partnerships with top operators to beta-test the platform across a significant number of stores. The groundbreaking technology platform features proprietary hardware and software enabling self-storage operators’ access to industry-leading efficiencies and benefits.
The Virtual solution is designed to help operators of all sized facilities overcome the challenges of the traditional, hub & spoke, and remote management models.
Josh Boyd, CEO of StoreEase, sums up the announcement by saying, “To outperform, we believe every property needs an excellent facility manager on-site. StoreEase’s Virtual Technology simply reproduces that industry standard in a cost-effective, virtual form.”
“The benefits of this model are so powerful. Being able to reduce costs at the property level while delivering your best managers to every customer creates an optimal experience for both the customer and operator”, says Adam Mikkelson, CEO of Liberty Investment Properties. Mikkelson, a third-party management customer of StoreEase and an industry veteran has seen StoreEase technology benefits up close in his properties. He believes virtual technology will be the industry standard operating model in the coming years.
Key Features and Benefits of the StoreEase Virtual Solution:
- Omni Channel Customer Interaction: Unlike traditional facilities, StoreEase is designed to capture every customer interaction including walk-in traffic which has never been available before. With patented proactive management alerts the system is highly efficient at maximizing sales and elevating customer service interactions. Additionally, call center, SMS, and website engagement are also covered in the operating system.
- Skills-Based Routing: StoreEase’s Virtual Operating System provides patent pending intelligent software that unlocks the ability to place the right manager in the right place at the right time. The software allows for personality traits and performance to be measured and weighted enabling operators to strategically move their best managers around virtually to the property level to complete specific tasks.
- Unprecedented Live Data: Tracking at the property level can be accessed from anywhere, at any time, through web browsers or mobile devices. This allows operators to manage their traditional, hub & spoken, and remote operations more efficiently, gaining valuable insight and flexibility.
- People Puzzle Solution: The platform enables operators to reduce their full-time equivalent (FTE) burdens at the property level. StoreEase Virtual Management allows a manager to cover a portfolio of properties reducing cost while optimizing revenue and service. Additionally, analytics and reporting tools enable data-driven decision-making and help identify areas for training, retention, and improvement.
- Increase Operational KPI’s: StoreEase’s elite engineering team has created a platform that seamlessly integrates with various existing property management softwares. This ensures a smooth transition while reducing disruption to daily operations while adding increased visibility into key performance indicators.
Boyd continued, “So many owners and operators who want to manage themselves are struggling with tight labor markets and the challenges that come with traditional operating models. This leads to limited efficiency and scale. Our alignment with these groups is not only about cutting expenses but positioning their best managers in the right place at the right time to create an elite customer experience that tenants deserve.
To learn how StoreEase Virtual Solution can benefit your business, contact Matt Pierce, StoreEase National Director of Business Development: matt@storeease.com
To experience this technology firsthand visit StoreEase at the 2023 National Self-Storage Association Fall Trade show in Las Vegas, NV September 5th-8th, 2023. Booth #429
About StoreEase:
StoreEase is a leading provider of innovative virtual technology solutions focused on empowering organizations to optimize their investments through greater operational efficiency. With a commitment to intentional innovation, excellence, and customer satisfaction, StoreEase continues to develop cutting-edge hardware and software solutions that drive success for owners and operators across the self-storage industry.
Media Contact:
Matt Pierce
Director of Business Development
StoreEase Virtual Management
matt@storeease.com
(972)-345-9127
