We’re excited to partner with FreeUp Storage, one of the industry’s top operators, to advance a more efficient and customer-centric operational model. Every rental and service interaction counts. By delivering a consistent Virtual Manager®, extended office and phone hours, and enhanced customer service, this partnership will drive both revenue and customer experience. FreeUp Virtual Managers are leading the way in this transformative approach.” – Josh Boyd [CEO, StoreEase]
FreeUp Storage has announced a strategic partnership with StoreEase to integrate its cutting-edge Virtual Technology Platform across FreeUp’s portfolio.
FreeUp Storage received the first deployment of Virtual Counter® 3, the newest breakthrough powered by StoreEase’s patent-pending Virtual Management® Operating System (VMOS). Virtual Counter® 3 represents a cutting-edge evolution in property-level technology, featuring an innovative, patent-pending people detection system seamlessly integrated into the Virtual Counter® 3. This advanced system enhances operational efficiency by streamlining customer interactions and proactively alerting Virtual Managers to office activity, ensuring superior service and responsiveness.
“This partnership with StoreEase and the deployment of a virtual platform represents a significant milestone for FreeUp Storage,” said Derrick Harris, VP of Operations at FreeUp Storage. “Our goal is to simplify the storage rental process and make it as seamless and accessible as possible. By combining groundbreaking technology with our unwavering commitment to customer service, we’re redefining convenience and efficiency in self-storage. We’re thrilled about what this means for the future of our industry.”
StoreEase CEO Josh Boyd echoed this enthusiasm: “We’re excited to partner with FreeUp Storage, one of the industry’s top operators, to advance a more efficient and customer-centric operational model. Every rental and service interaction counts. By delivering a consistent Virtual Manager®, extended office and phone hours, and enhanced customer service, this partnership will drive both revenue and customer experience. FreeUp Virtual Managers are leading the way in this transformative approach.”
The rollout of the new virtual technology platform began in Q4 of 2024 and will continue into 2025.
About Free Up Storage:
FreeUp Storage, a veteran-owned business, operates storage facilities in Alabama, Arkansas, Colorado, Florida, Georgia, Kentucky, North Carolina, Oregon, Tennessee, Texas, Washington, West Virginia, and Wisconsin. Dedicated to serving communities, FreeUp offers affordable, secure, and convenient storage solutions designed to meet a variety of needs.
About StoreEase:
StoreEase is a leading provider of innovative virtual technology solutions focused on empowering organizations to optimize their investments through greater operational efficiency. With a commitment to intentional innovation, excellence, and customer satisfaction, StoreEase continues to develop cutting-edge hardware and software solutions that drive success for owners and operators across the self-storage industry.
