StorSafe Self Storage, a leading provider in the self-storage industry with 28 locations across 7 states, is excited to announce an expanded partnership with StoreEase Virtual Management. This collaboration marks a significant step forward in improving customer service and operational efficiency across StorSafe’s portfolio.
In a move designed to streamline operations, drive revenue, and enhance customer interactions, StorSafe Self Storage has successfully integrated StoreEase Virtual Management’s Call Center Software into all its facilities. The transition to this advanced technology has already yielded immediate results, with increased customer move-ins across the entire portfolio in Q2 2024.
Buoyed by the success of the Call Center Software, StorSafe is now set to embark on the next phase of their partnership with StoreEase. The company has recently installed StoreEase’s Full Virtual Solution at three of its locations.
“We are thrilled with the positive impact that StoreEase’s Call Center Software has had on our operations,” said Kelli Kosmatka, CTO at StorSafe Self Storage. “The enhanced efficiency and customer satisfaction have exceeded our expectations. We are now eagerly moving forward with the Full Virtual Solution, confident that it will bring transformative improvements across our entire portfolio.”
“We are excited to add StorSafe to our growing list of top operators who are transforming their operations with our Virtual Management Solution,” said Josh Boyd, CEO of StoreEase. “With over 235 properties on our platform currently, our ability to leverage enormous data and advance our technology stack will only propel our partners’ performance from here.”
The Full Virtual Solution includes cutting-edge technology such as advanced virtual management software, real-time analytics, and integrated customer support capabilities. StorSafe’s strategy is to progressively implement this solution across their portfolio, ensuring a seamless transition and continued enhancement of their service offerings.
StorSafe Self Storage remains dedicated to maintaining its position as an industry leader by adopting innovative solutions that drive excellence in customer service and operational performance. The partnership with StoreEase Virtual Management is a testament to this commitment, marking a new era of efficiency and customer-centric service in the self-storage sector.
For more information about StorSafe Self Storage and their new virtual management initiatives, please visit http://www.storsafe.com.
About StorSafe Self Storage:
StorSafe Self Storage operates 28 facilities across seven states, providing secure, convenient, and reliable storage solutions. With a focus on exceptional customer service and operational excellence, StorSafe is committed to meeting the diverse needs of its clients.
About StoreEase Virtual Management:
StoreEase Virtual Management offers a comprehensive suite of virtual management solutions designed to streamline operations, enhance customer service, and drive growth for self-storage businesses. Their innovative technologies and services support clients in achieving superior efficiency and customer satisfaction.
To Learn more visit: About Us | StoreEase
