When EXP Realty took over a pen and paper storage operation, they knew there was a better, more modern approach to running a storage facility. They turned to Storable’s platform of powerful technology and found success.
The Challenge: Eliminating Busywork and Missed Opportunities
After purchasing a couple of storage facilities that were managed using pen and paper, Frazier Robison of EXP Realty became quickly overwhelmed by the volume of tedious tasks necessary to manage day-to-day operations. He and his business partner knew there had to be a better way to get all the work done without spending hours on it every week, leaving no time to improve or grow the business. Simply put, they wanted to find a way to be less “hands-on” while still earning more revenue and time back in their days.
They recognized there was an opportunity to use software combined with other technology to achieve their goals. They began their search for a solution that would increase operational efficiency through automation, freeing them to focus on what mattered most: growing the business.
The Solution
They knew the ability to tap into multiple products would ultimately boost revenue and help them achieve their business goals, but they wanted to avoid signing up for products that would not work well together. Though several technology options were available, they quickly settled on partnering with Storable as the only provider offering an all-in-one, integrated solution. They chose SiteLink management software for daily operations management, SiteLink Merchant Services for online payments, and Storsmart Insurance to reduce risk to their facility.
Online Leases: With 95% of their leases now done via eSign, they had the flexibility to travel between their facilities on their schedule and operate their business on-the-go.
Online Payments: With online payments enabled, they watched their monthly revenue increase, as accepting payments no longer resulted in negotiating with tenants over the phone.
The Impact: Increased Efficiencies and Revenue
By utilizing the Storable Platform to streamline and automate their operation, they freed up dozens of hours per month in their schedule to focus on facility improvements and increasing occupancy. After a year and a half of enhanced operational efficiency, they sold the two facilities for a profit of $1,000,000.