The standalone delinquency payment solution gives self-storage facilities of all sizes access to enterprise-grade collections technology.
White Label Storage, a leading third-party self-storage management company, has announced the general availability of StorBill, its automated payment and collections platform.
StorBill is now available as a standalone product to any self-storage owner or operator, giving facilities of all sizes access to the same technology White Label Storage has developed and refined across more than 280 managed facilities nationwide.
Proactive Billing, Not Just Collections
StorBill doesn’t wait for tenants to become delinquent. Tenants who are not enrolled in autopay receive an automated text and email notification 10 days before their bill is due, giving them a direct link to view their balance and pay immediately without having to log in to a payment portal.
When a balance does become past due, StorBill launches a follow-up sequence of emails and SMS messages over the next four weeks. These aren’t on-off reminders. The sequence is an automated, multi-touch outreach campaign that frees facility teams from having to chase down payments manually.
Eliminating the Friction That Causes Late Payments
Many tenants don’t miss payments because they refuse to pay; they miss them because the process is harder than it needs to be. Across nearly every industry, consumers have been conditioned to expect fast, intuitive checkout experiences. When paying rent is harder than buying something online, the system is working against the operator.
The typical self storage delinquency workflow has historically looked something like this: a tenant gets a reminder email, tries to log in to the facility’s management portal, can’t remember their password, resets it, struggles through a clunky legacy interface, and eventually gives up. That’s not a collections failure. It’s a user experience failure.
StorBill eliminates every one of those friction points. Tenants receive a direct link, see their balance immediately, pay with a few taps, and can enroll in autopay before they leave the page. No login. No password reset. No multi-step process.
Field-Tested Results for Improving Cashflow, Efficiency, and Revenue
On average, 75% of tenants who are not on autopay end up enrolling through StorBill. As autopay adoption grows month over month, cash flow becomes more predictable, delinquency rates drop, and facility teams spend significantly less time on manual outreach, i.e., phone calls, one-off emails, and individual balance lookups.
Owners collect more revenue while their teams spend less time chasing it.
Available Now for Self-Storage Operators
StorBill is available today to self-storage owners and operators as a dedicated product. Facilities interested in automating their billing and collections process can schedule a demo with the White Label Storage team at get-storbill.com. The StorBill team will walk operators through the platform and help configure it for their tenant database and management software.
About White Label Storage
White Label Storage is a full-service self-storage management company. By building innovative self-storage technology, White Label provides the tools and expertise owners need to compete in today’s evolving storage market. StorBill was developed to lower the cost of collections while increasing the amount of tenants on autopay.
Source: White Label Storage
