Author: Shinil Krishnan

5 Questions with…White Label Storage

In this episode of 5 Questions With, Gabriel Woodhead, Director of Customer Service at White Label Storage, shares expert insights into running a high-performing call center in the self-storage space. We discuss: Metrics that matter: pickup rate, conversion rate, handle time Training tips tailored to self-storage How call data drives better performance Trends in caller behavior The shift toward digital & remote management White Label Storage, a third-party management company, currently operates over 270 facilities across 43 states. They handle everything from customer service to maintenance, with flexible remote and…

Third-Party Management vs. In-House: What Scales Better in Self Storage?

As self storage portfolios grow, so do the challenges of keeping operations consistent, data reliable, and performance optimized across multiple facilities. Whether you own two locations or twenty, operators must answer an inevitable question: Should we keep management in-house or hire a third-party management company? It’s a critical decision with long-term implications for scalability, profitability, and even asset value. Both models can be effective, but the one that works best for your business depends on your growth plan as well as how you’ll handle technology, marketing, and customer service. To…

Recent Self-Storage Transactions: 11.26.2025 – 12.09.2025

Recent self-storage transactions show continued investor interest in the sector, with activity spanning a variety of markets and asset types. Deals include stabilized properties, development sites, and portfolio acquisitions, reflecting strategies to expand market presence, increase operational scale, and position for long-term growth. Demand remains steady, supported by consistent occupancy levels and opportunities to enhance revenue through improved management and pricing strategies.     Property: A-1 Mini Storage Portfolio Location: Mt Pleasant & Weidman, Michigan Address 1: 1067 N Mission Rd, Mt Pleasant, MI 48858 Address 2: 6473 W Weidman…

Self-Storage Sales Jump 62% in the Third Quarter

Deal activity surges as investors target high-barrier markets in New York, Las Vegas and Atlanta Transaction volume in the U.S. self-storage sector surged in the third quarter of 2025, reaching nearly $1.6 billion. That is a 62% increase compared to the same period last year, as investor confidence rebounded following a period of caution. A total of 266 facilities changed hands between July and September, up from 201 in the third quarter of 2024, according to a report released this month by StorageCafe. The data indicates that while private and…

Maple Grove Council Approves Self-Storage Concept Plan

Ebert Cos. is looking to build a new self-storage facility in Maple Grove, according to planning documents and received a concept stage plan approval from the city council last week. The Maple Grove City Council approved the concept at their Dec. 1 meeting in a unanimous vote, though one council member did ask questions of Ebert around the actual look and interest of the building. The property would be a four-story indoor storage facility with around 850 units. It would spread 121,700 square feet of space across its four stories,…

McCall to Float Commercial Storage Ban, Citing Recent Compatibility Problems

A proposed ban on building storage units in McCall will go before the McCall Area Planning and Zoning Commission next week. The P&Z is set to review a slate of proposed updates to city code, most of which are tied to Valley County taking over administration of the McCall Impact Area on Jan. 1. A public hearing on the changes will be held at 4:30 p.m. on Monday, Dec. 8, in the McCall Public Library Community Room. Remote participation instructions are available here. The changes include banning commercial storage complexes…

Brand New Climate-Controlled Self Storage Facility in Worcester, MA

CubeSmart Self Storage on Barber Ave brings Worcester a brand new, secure, and convenient storage option. As Worcester continues to grow, so does the need for modern, reliable storage. The new CubeSmart Self Storage facility at 80 Barber Avenue aims to fill that gap with a fully climate-controlled, state-of-the-art space designed for convenience and peace of mind. The four-story building features a covered, climate-controlled loading bay, a rare find in the area, allowing customers to move belongings in and out comfortably, no matter the weather. Inside, wide aisles, clean, well-lit…

ARCO Design/Build Breaks Ground on a New Self-Storage Development in Fort Lauderdale, Florida

ARCO Design/Build, a leading national design-build general contractor, has broken ground on a new 147,385-square-foot self-storage development for 4 Rivers Property Group and Crow Holdings at 1400 Progresso Drive in Fort Lauderdale, Florida. The groundbreaking ceremony took place on October 30 at 8:30 a.m., marking a significant milestone for one of the last self-storage facilities to be permitted within this Fort Lauderdale zone. The project, to be branded and operated by Extra Space Storage, will feature five buildings: a five-story climate-controlled structure totaling 107,394 square feet, a standalone climate-controlled single-story…

Self-Storage Developer Finalizes Purchase Of Suburban Parcel in Rochester, New York

The transfer of property at Canal Ponds Business Park in Greece will pave the way for another self-storage facility in the Greater Rochester area. Barefoot Land Co. of Cape Coral, Florida, through Barefoot Landco LLC, on Wednesday closed on a $650,000 purchase of property at 105 Pinewild Drive in Greece. The seller of the undeveloped property was 2016 Gateway Business Center LLC, whose sole member is John Loiacono. The 2.78-acre parcel sits adjacent to Bellwood Drive and state Route 390. Barefoot Landco LLC then made a lateral transfer of the…

Featured Brokers – Kevin Friedman & Alec J. Pacella, CCIM

Kevin Friedman is the owner and principal broker of Hayes Ventures in Bloomfield Hills, MI. Kevin has been transacting in the self-storage sector exclusively for over a decade, closing $533 million of self-storage transactions. He specializes in the acquisition, disposition, and valuation of self-storage properties of all types and sizes. Kevin is dedicated to delivering exceptional value and service to his clients while collaborating with them to achieve their sales and acquisition goals. Prior to forming Hayes Ventures, he most recently served as the Vice President of Acquisitions for SmartStop…