Category: Tech Talks

AI is everywhere right now. And if you’ve been to any industry conference lately, sat through a vendor pitch, or opened a trade publication, you already know the pressure to adopt it is real. But here’s what nobody is talking about: most operators are approaching AI completely backwards. Here’s how it typically goes: An operator hears about an AI tool that’s working for someone else. They sign up, set it up, and wait for results. When the results don’t come, they either blame the technology or move on to the…

The standalone delinquency payment solution gives self-storage facilities of all sizes access to enterprise-grade collections technology. White Label Storage, a leading third-party self-storage management company, has announced the general availability of StorBill, its automated payment and collections platform. StorBill is now available as a standalone product to any self-storage owner or operator, giving facilities of all sizes access to the same technology White Label Storage has developed and refined across more than 280 managed facilities nationwide. Proactive Billing, Not Just Collections StorBill doesn’t wait for tenants to become delinquent. Tenants…

White Label Storage, a leading self-storage management company, today announced the launch of its AI-powered call center agent, enabling tenants to complete storage payments over the phone through a secure, compliant conversational system. The AI payment agent is currently rolling out across the White Label Storage managed portfolio, with full availability expected across all facilities by the beginning of Q2 2026. Payment-related inquiries represent a significant share of self-storage call volume, particularly at the start of each month. White Label Storage developed this AI payment agent to improve the customer…